Tag Archives: Hulu

Unlikely Bedfellows as Net Neutrality Sunsets

Coupling Content Distribution (i.e. ISPs) with Content Producers

Verizon FiOS offers Netflix as another channel in their already expansive lineup of content. Is this a deal of convenience for the consumer, keeping consumers going through one medium, or is it something more?  Amazon Video iOS application offers HBO, STARZ, and others as long as Amazon Prime customers have a subscription to the Content Producers. Convenience or more?  The Netflix Content and Distribution via Set-top box (STB) channel should be mimicked by Google YouTube and Amazon Video despite their competing hardware offerings.  Consumers should be empowered to decide how they want to consume Amazon Video; e.g. through their Set-top box (STB).  However,  there may be more than just a convenience benefit.

Amazon Video iOS
Amazon Video iOS
Netflix on FiOS
Netflix on FiOS

As Net Neutrality fades into the sunset of congressional debates and lobbyists, the new FCC ruling indicates the prevailing winds of change.  We question how content providers, large and small, navigate the path to survival/sustainability.  Some business models from content distribution invoke Bandwidth Throttling, which may inhibit the consumers of some content, either by content types (e.g. Video formats) or content providers (e.g. Verizon FiOS providing priority bandwidth to Netflix).

Content Creators / Producers, without a deal with ISPs for “priority bandwidth” may find their customers flock to ‘larger content creators’ who may be able to get better deals for content throughput.

Akamai and Amazon CloudFront – Content Delivery Networks (CDNs)

Content Delivery Networks (CDNs) may find themselves on the better end of this deal, almost as a side-effect to the FCC decision of nixing Net Neutrality.

Amazon CloudFront a global content delivery network (CDN) service that securely delivers data, videos, applications, and APIs to viewers with low latency and high transfer speeds. CloudFront, like Akamai, may significantly benefit from the decision by the FCC to repeal Net Neutrality.

Akamai’s industry-leading scale and resiliency mean delivering critical content with consistency, quality, and security across every device, every time.  Great web and mobile experiences are key to engaging users, yet difficult to achieve. To drive engagement and online revenue, it’s critical to optimize performance for consumer audiences and employees alike to meet or exceed their expectations for consistent, fast, secure experiences.

Integrating into Content/Internet Service Provider’s Bundle of Channels

By elevating Content Producers into the ISP (distribution channel) Set-top box (STB), does this ‘packaging’ go beyond bundling of content for convenience?  For example, when Netflix uses Verizon FiOS’ CDN for content delivery to their clients, will the consumer benefit from this bundled partnership beyond convenience (i.e. performance)?  When Netflix is invoked by a Verizon FiOS customer from their laptop (direct from Netflix), is there a performance improvement if Netflix is invoked from the Verizon FiOS Set-top Box (STB) instead?  Would these two separate use cases for invoking Netflix movies utilize two alternate Content delivery network (CDN) paths, one more optimized than the other?

As of this post update (12/26), there has been no comment from Verizon.

Abundant Content: Selecting Your Movie / TV Show is Burdensome

Although content is still ‘King’, the side effect of Streaming Services aggressively rolling out content makes the connection between the ‘ideal’ content and consumer burdensome to initiate.

Streaming Services create a ‘funnel’ to get ‘ideal’ content to the consumer through the use of custom carousels and search.

5 minutes max, I stroll around the Streamers’ carousels for random movies or TV shows that catch my interest.  If I don’t find anything worthy to commit my time, I bounce to another streaming service, and repeat the process.

The problem is compounded when you add broadcast Content Channels: ABC, CBS, Comedy Central, HBO, SyFy,  USA, etc, in addition to Streamers like Amazon Instant and Netflix.

The cost of making a decision of which Movie/TV episode to watch comes down to a basic Microeconomic theory.

In order for the consumer to make an accurate assessment of Opportunity Cost, one has to consider ~ALL available options.

Therefore, the cost of making a decision is inefficient, and most importantly inaccurate due to the amount of Video On Demand, (VOD) repositories available to the consumer.

Opportunities to Curtail Consumer Search Time:

  • On demand chat with a Genre Aficionado, video or text chat, 24/7, an employee of the Streaming Service, or central service contracted to the Service.
  • More robust search that has the capacity to drill down on metadata.  E.g. Filter: N stars rating; Sort: ‘added’ date,
  • Add Closed Captioning  to Search metadata
  • Add object and facial recognition index of objects to Search; Open and Play media at time code. E.g. Nike Sneakers
  • ‘Mad Libs’ style secondary search; fill in fields such as leading actor or actress, director of photography, etc.
  • Inbox – recommendations ‘people’ have sent you, manual and automated messages.  Queue up Search results to notify you once per week.  User may send a message with a link to a movie.
  • Cross Video On Demand (VOD) libraries Searching.  Industry Standards derived and implemented.