Tag Archives: Healthcare

AI Digital Assistant verse Search Engines

Aren’t AI Digital Assistants just like Search Engines? They both try to recognize your question or human utterance as best as possible to serve up your requested content. E.g.classic FAQ. The difference in the FAQ use case is the proprietary information from the company hosting the digital assistant may not be available on the internet.

Another difference between the Digital Assistant and a Search Engine is the ability of the Digital Assistant to ‘guide’ a person through a series of questions, enabling elaboration, to provide the user a more precise answer.

The Digital Assistant may use an interactive dialog to guide the user through a process, and not just supply the ‘most correct’ responses. Many people have flocked to YouTube for instructional type of interactive medium. When multiple workflow paths can be followed, the Digital Assistant has the upper hand.

The Digital Assistant has the capability of interfacing with 3rd parties (E.g. data stores with API access). For example, there may be a Digital Assistant hosted by Medical Insurance Co that has the ability to not only check the status of a claim, but also send correspondence to a medical practitioner on your behalf. A huge pain to call the insurance company, then the Dr office, then the insurance company again. Even the HIPPA release could be authenticated in real time, in line during the chat.  A digital assistant may be able to create a chat session with multiple participants.

Digital Assistants overruling capabilities over Search Engines are the ability to ‘escalate’ at any time during the Digital Assistant interaction. People are then queued for the next available human agent.

There have been attempts in the past, such as Ask.com (originally known as Ask Jeeves) is a question answering-focused e-business.  Google Questions and Answers (Google Otvety, Google Ответы) was a free knowledge market offered by Google that allowed users to collaboratively find good answers, through the web, to their questions (also referred as Google Knowledge Search).

My opinions are my own, and do not reflect my employer’s viewpoint.

How Microsoft Gets Back into Mainstream Popularity

The HoloLens may propel Microsoft back to the ‘Cool’ kid on the block.    The HoloLens has the potential to “fly off the shelves” in tandem to Windows 10.

Ever since I saw the movie Blue Thunder, I wanted my own Heads-up display (HUD).   Here are a few suggestions for implementation:

Must Have’s

  • ‘Priced to sell’:   Even if the cost of the hardware is reduced to a thin the margin, that may or may not be enough.   From day one, these “Windows into Windows” must be viewed as essential to the ‘enhanced’ OS package, like ‘Windows 10 Home Media’.
  • Microsoft, Enable Channel Sales (DELL, HP) to offer Microsoft Windows 10 and HoloLens ‘Media’ package deals, together both the OS and the HoloLens are offered at a reduced price.
  • The HoloLens and Windows 10 User Interface (UI) significantly enhances how the consumer interacts with Operating Systems.
  • [Channel] Sales may offer bundled HoloLens / Windows 10 applications, e.g. Minecraft;
  • Analyze / prioritize top 10 (N)  opportunities for application development, and produce internally, and/or with partners.
    • Partners may range from software vendors to accredited training programs, e.g. flight school XYZ
  • Intuitive  and feature rich developer APIs:
    • Provide the HoloLens developer a software ‘Simulator’
    • Products with source code examples
    • Quick path from development to market: Lean application vetting process; including the vetting of app developers.
  • Education levels 6 to 12 and beyond can benefit, segmented by: the sciences (e.g. Chemistry, Microbiology, Physics);  Trade Schools such as Automotive and HVAC;
    • Colleges and Universities may be early adopters, and expand their Massive open online courses to including remote participation, e.g. medicine
  • Applying for an ‘operator license’?  HoloLens, accompanied with a licensed operator,  allows users to wear the HoloLens, and follow a step by step, interactive tutorial within the vehicle, e.g. Car, Boat, Helicopter, Truck, Airplane, etc.

Click here:  comprehensive list of Augmented Reality (AR) apps.

Interesting articles on Microsoft’s Hololens:

Microsoft dives deeper into HoloLens details: ‘Holographic processor’ role revealed

Microsoft leaps into 3D computing with Windows Holographic and HoloLens

Hands-on with Microsoft’s HoloLens: The 3D augmented reality future is now

 

Microsoft HoloLens

 

Contractors, Healthcare, and Organized Labor

As I approach a gap in society, I take pause, and say, is that an opportunity, and why does that exist?  If people seize that opportunity who will it benefit, and who will it detract? In this case, I see a number of Information Technology contract positions as right to hire, or just 3 to 6 month or more contract roles, sometimes hourly, sometimes, rarely daily. So I ask myself, as I look at my 1930 AFL-CIO cane, I collect canes as a hobby, why isn’t there a very good health care / organized labor system for the IT industry. You too may have also been excluded as an independent contractor in IT, or your own field. In IT, you either work for a company as a full time employee with benefits, or work for a small to mid sized consultancy firm with no or some mediocre medical benefits. If you work for a large consultancy firm, and are able to transition to a firm, fantastic. You also have the ability to collect good benefits in a large consultancy firm. However, if you are an independent contractor in the United States of America, you may financial barriers securing premium health care insurance, such as a PPO with a small co-pay and without a referral. I am on my 18th month of COBRA and my current small company plan, if I got sick, I would be in serious financial trouble. This ‘Pains’ me to say, but why don’t we have good collective bargaining for Information Technology Independent Consultants? That is a rhetorical question. It would directly compete with large consultancy companies, their ability to deliver good benefits, and transition someone to an organization. If I took a count of how many people were on COBRA, or without healthcare, may be contractors, and would be more than willing to use collective bargaining to strong arm health insurance companies for a great health care plan through organized labor, I suspect we could do more than the United States Government has not been able to do for the American public.

Sign up to express your interest in contractor labor benefits.

Update: Since I originally posted this message, with a small budget, I’ve been able to reach thousands of people to read this post.  If you don’t sign up here, I urge you to try to do the same thing, and reach out to form local labor unions of your own.  Other fields are, and have done this for a long time.  Isn’t it time you’re field of labor collectively worked together in the hopes not just to network for jobs, but for [health] benefits?