Verizon Poised to offer the Digital Media Food Chain: Content Creation to Distribution

The service, which Verizon only refers to as OTT, or over-the-top, named because it will be available to anyone with an Internet connection, as opposed to a television subscription, is the company’s big growth engine for the future. So far, the company has been mum on the details. The telecom company is readying a mobile […]

Continue Reading

CES 2013 Show: Huawei, and iPhone 5S/U, or U for Unsatisfied

At the show they had a red phone under a glass case,and it looked top secret.  At first glance, when you approached the booth, the sales team seemed on the defensive about their product, and their placement in the marketplace, in the same arena as Samsung.  As the conversation progressed, a more relaxed approached began […]

Continue Reading

Mandatory Service for Your Smartphone: Change the Oil Please

As a way to continue to sell into their existing channel, as well as retain their existing customer base, I might try a sales/marketing strategy if I was a wireless carrier, which would bring in existing customers every six months into the store. Analogous to an oil change for your car, or mandatory service, I […]

Continue Reading

Where is My .fon Generic Top-Level Domain (gTLD)? .tel doesn’t cut it.

Every phone number in the world should have an IP address and a domain name associated with it, hence the gTLD proposal for .fon for every phone number.  Things like us.emergency.fon = 911 would be possible.   In addition, a group of cloud vendors would be awarded management of sections of these domains, which may […]

Continue Reading

Text Me Back the Customer Service Representative ID, Please

Are you ever on the phone with the customer service representative, and you would like the ability to send back a message regarding your interaction, and maybe a good message, e.g., this was a great customer service representative, and they should be commended; or I spoke to ‘Sally’ on 5/2; sorry sir, I have no […]

Continue Reading