Champagne

Amazon and Microsoft Drinking their own AI Chatbot Champagne?

A relatively new medium of support for businesses small to global conglomerates becomes available based on the exciting yet  embryonic [Chabot] / Digital Agent services.   Amazon and Microsoft, among others, are diving into this transforming space.  The coat of paint is still wet on Amazon Lex and Microsoft Cortana Skills.   MSFT Cortana Skills Kit is not […]

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fobi.io User Interface

Evaluating fobi.io Chatbot Powered By Google Forms: AI Digital Agent?

Interesting approach to an AI Chatbot implementation.  The business process owner creates one or more Google Forms containing questions and answers, and converts/deploys to a chatbot using fobi.io.  All the questions for [potential] customers/users are captured in a multitude of forms.  Without any code, and within minutes, an interactive chatbot can be produced and deployed […]

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man

Twitter Trolls caused Salesforce to Walk Away from Deal? Google reCAPTCHA to the Rescue!?

According to CNBC’s “Mad Money” host Jim Cramer, Salesforce was turned off by a more fundamental problem that’s been hurting Twitter for years: trolls. “What’s happened is, a lot of the bidders are looking at people with lots of followers and seeing the hatred,” Cramer said on CNBC’s “Squawk on the Street,” citing a recent conversation […]

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Skype

Microsoft Skype Explores Additional Revenue Opportunities

Microsoft’s Skype began rolling out an ‘upgrade’ to replace Lync yesterday.   Are there any additional revenue opportunities for Skype going beyond the Business licensing fee for Office 365? Look no further than the artifact of a chat, the conversation.    This applies to any chat solution.   Getting beyond the ‘privacy’ issues,  the Skype app may directly feed […]

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